Frequently Asked Questions

Please see below for answers to frequently asked questions.

Getting Started

On your mobile device navigate to the Google Play Store and search for FeatherVPN, click install.

FeatherVPN currently ships on Android devices running Android OS 8.0 or later.

FeatherVPN will install on over 7300 different Android devices running Android OS 8.0 or later.

We are working on IOS and will announce availability timing when it is closer to being released.

Currently FeatherVPN is available in over 141 countries worldwide.

For App realted issues, please send email to: feathervpn @

If you are experiencing a VPN network outage, please send email to: support @

Required Permissions

In order to run FeatherVPN you must allow for VPN permission and location permission while the app is running.

Location is required in order to get the WiFi network name, so that the app can display the SSID that you connect to. Android does not provide the SSID if you do not allow location access while the app is running. Yes this does seem to be dumb.


After installing FeatherVPN, hit the CONNECT button. On the Login screen there is a link that says I DO NOT have an account!, click that. On the registration screen provide the user name, user email, and password that you would like to register, and click REGISTER.

If you do not provide a real email account, then you will not be able to reset your password – ever! No exceptions.

After registration completes you will be taken to a screen where you can select the service plan that suits your needs.

After selecting a service plan, a plan confirmation is screen is provided, enter the promo code in the field right above the CONFIRM button. If the promo code is valid for the plan it will be applied to your account.

Google play will automatically renew your subscription when it is about to expire.

Go to the Subscription Detail screen accessible from the Settings screen. There is a Clear Subscription action at the bottom of the screen.

Subscriptions can only be canceled via your Google Play subscription management page associated with your google account.

Pricing & Plan Details

In the FeatherVPN app, click settings and then the subscription icon in the upper right. This provides a Subscription Detail summary. Click on the subscription summary (yellow box with green border) to get the Plan Summary page.

There is a 5 day grace period at the end of most plans (1-week plan is excluded). You must renew your subscription during the grace period in order to continue to use the service.

Device Management

Most plans support 3 devices and unlimited data. See the pricing page for details

Install FeatherVPN on the device, get through the permissions screens, and click CONNECT. The provide your userid/password that you used when you created your account. If you have have not reached your device limit then you are done. If adding the device would exceed your plan device limit you will be asked to remove a device from the plan at that time.

There are three ways. The first is a dialog that provides for device removal when you add a new device and there are insufficient slots available under your plan. The second is via the Subscription Detail screen that is reachable via Settings. On that screen you can remove a device other than the one that you are currently using. The third is via the Clear Subscription action on the Subscription Detail screen.